Privacy Policy
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, we collect the personal information you provide to us, such as your first name, address and email address, during the buying and selling process.
When you browse our store, we also automatically receive your device's Internet Protocol (IP) address to provide us with data that helps us learn about your web browser and operating system.
Email marketing (if applicable): With your consent, we may send you emails about our store, new products and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange a delivery, or make a return, we assume that you consent to our collection and use for that specific purpose only.
If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your explicit consent or provide you with an opportunity to refuse.
How can I withdraw my consent?
If after you consent, you change your mind, you may withdraw your consent for our collection, use or disclosure of your information at anytime by contacting us at support@violet-wood.com .
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Use.
SECTION 4 – SHOPIFY
Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services.
Your data is stored in Shopify's data stores, databases, and general Shopify application. Your information is backed up on a secure server behind a firewall.
When you select a direct payment gateway to complete your purchase, Shopify stores your credit card information. It is encrypted using Payment Card Industry Data Security Standard (PCI-DSS) standards. Your purchase transaction data is stored only for as long as necessary to complete the purchase transaction. After the transaction is complete, your purchase transaction data is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as defined by the PCI Security Standards Council, a joint effort of brands such as Visa, MasterCard, American Express and Discover.
The PCI-DSS requirements help ensure the secure handling of credit card information by retailers and their service providers.
For a clearer overview, you can also read Shopify's Terms of Service here or Privacy Policy here.
SECTION 5 – THIRD PARTY SERVICES
In general, third-party service providers we use will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us.
However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for purchase-related transactions.
For these providers, we recommend that you read their privacy policies so that you understand how your personal information will be treated.
In particular, remember that some suppliers may be located or have facilities located in a jurisdiction other than you or us, so if you wish to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriot Act.
Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Use.
When you click on links from our store, you may be directed away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.
SECTION 6 – SAFETY
To protect your personal information, we take reasonable steps and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
When you provide us with your credit card information, that information is encrypted using Secure Socket Layer (SSL) technology and stored using AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-accepted standards.
SECTION 7 – AGE OF CONSENT
By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow your minor
E-mail: support@violet-wood.com
Monday to Friday : 9:00 - 18:00
Saturday : 9:00 - 16:00
Sunday : 9:00 - 14:00